Frequently Asked Question

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We build and support the full stack of technology for your business: custom websites, content management systems (CMS), point-of-sale (POS) platforms, microservices architectures, bulk SMS campaigns, plus installation, maintenance, and repair of your hardware.

Web & CMS: 4–8 weeks from spec sign-off.
POS & Microservices: 1 week end-to-end.
Bulk SMS setup: 2–3 business days.
Hardware installation/repair: Same or next business day, depending on your location and parts availability.

Every project includes 30 days of post-launch support. After that, we offer affordable retainer packages (monthly or annual) for updates, security patches, and emergency fixes.

We pick the right tool for the job—React, Vue, or plain HTML/CSS/JS for front-ends; WordPress, Drupal, or custom CMS for content; Node.js, Django, or Laravel for back-ends. No silver bullets, just sensible choices.

Bulk SMS lets you send thousands of text messages in minutes—ideal for alerts, promotions, and two-factor authentication. Open rates exceed 90 %, so it outperforms email for urgent or high-visibility campaigns.


Once your campaign is ready, messages typically dispatch at 500–1,000 SMS per second (carrier-dependent). Delivery times vary by region but usually occur within 1–2 minutes.

Q: What hardware services do you offer?
Setup and configuration of servers, workstations, network gear (routers, switches), POS terminals, barcode scanners, and peripherals. Plus preventative maintenance, troubleshooting, and parts-level repair.

Q: On-site or remote?
Both. Basic configuration and firmware updates can be handled remotely. Physical installations, cabling, and hands-on repairs require on-site visits (same/next business day).

Q: Which brands do you work with?
We support major brands (Dell, HP, Cisco, Zebra, Epson). If you have niche or legacy hardware, we’ll still give it a shot—but no miracles if parts are unavailable.

Q: What are your service-level agreements (SLAs)?
Standard: 8 × 5, next-business-day on-site.
Premium: 24/7 emergency response, 4-hour on-site for critical systems.

Q: Do you offer warranties?
Yes—30 days on labor, and we pass through OEM parts warranties. If a repaired unit fails within 30 days due to our work, we fix it free of charge.

Q: What POS platforms do you support?
We’ll custom-build or integrate with existing solutions (e.g., Vend, Lightspeed) via APIs. If you need a fully tailored POS, we’ll design one from scratch with inventory, user roles, sales tracking, and reporting.

Q: What does a microservices architecture entail?
Instead of one monolith, we break functionality into independent services (e.g., auth service, inventory service, billing service), each with its own database. This reduces coupling and lets you scale components independently.

Q: How do you handle scaling and resilience?
We containerize services (Docker), orchestrate with Kubernetes or Docker Swarm, and use load-balancers and health checks. Expect auto-restarts on failure, rolling updates, and horizontal scaling on demand.

Q: What about data consistency?
We choose either two-phase commits for strict ACID or an eventual-consistency model (with message queues) depending on your needs. We’ll tell you straight if eventual consistency isn’t acceptable for financial data.

Still Have Questions?

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