Micro Services & APIs

Ligco Technologies Microservices Suite
Seamlessly Integrate Bulk SMS, Custom APIs, and Application Linking

Overview

In today’s interconnected digital landscape, agility and interoperability are non-negotiable. Ligco Technologies’ Microservices Suite empowers your organisation to:

  • Send targeted, high-volume SMS campaigns without third-party bottlenecks.
  • Design and deploy custom APIs that expose your core business logic to partners, mobile apps, and web clients.
  • Link disparate applications—from CRM and ERP systems to mobile apps and third-party services—into a unified, data-driven ecosystem.

Our microservices architecture ensures each function can scale independently, maintaining performance even under high load. Whether you’re a fintech startup or an established enterprise, our modular approach lets you pick and choose exactly what you need—no vendor lock-in, no monolithic overhead.

Key Features

1. Bulk SMS Service

  • High-Throughput Messaging
    Send thousands (or millions) of SMS notifications, alerts, or promotional messages in seconds. Our carriers’ direct connections ensure reliable delivery rates above 98%.
  • Intelligent Routing & Failover
    Messages automatically route through the carrier with the best success rate. In case of network disruptions, failed messages reroute instantly—eliminating manual retries.
  • Two-Way SMS & Short Codes
    Facilitate interactive campaigns: allow customers to reply to SMS for surveys, verifications, or support. Secure dedicated short codes for branding and guaranteed throughput.
  • Personalization & Segmentation
    Use dynamic placeholders (e.g., {{FirstName}}, {{AccountBalance}}) to tailor each SMS. Segment recipients by demographics, transaction history, or custom tags for laser-focused engagement.
  • Real-Time Reporting & Analytics
    Track delivery status, click-throughs on embedded links, and bounce rates via an intuitive dashboard. Export granular logs for regulatory compliance (e.g., GDPR, POPIA).

2. API Development & Management

  • Custom API Design
    Whether you need RESTful endpoints for a mobile app, GraphQL for a single-page application, or webhooks to trigger workflows, our team crafts APIs tailored to your business logic and data models.
  • Secure Authentication & Authorisation
    Implement OAuth2.0, JWT-based access tokens, or API key controls to ensure only authorised clients can call your services. Role-based scopes let you segment access down to individual endpoints.
  • Scalable, Containerised Microservices
    Each API runs in its own container instance (Docker, Kubernetes), allowing horizontal scaling and zero-downtime deployments. Leverage auto-scaling rules to handle traffic spikes during peak hours.
  • Rate Limiting & Traffic Shaping
    Protect your backend systems from abuse or accidental overload. Configure per-API or per-client rate limits, request quotas, and throttling policies to ensure consistent performance.
  • API Documentation & Developer Portal
    We generate interactive API docs (Swagger/OpenAPI) and spin up a developer portal so third-party integrators can test endpoints, view usage examples, and obtain API keys—all without direct intervention from your team.

3. Application Linking & Integration

  • Enterprise Service Bus (ESB) & Event-Driven Architecture
    Centralised message brokering with Kafka or RabbitMQ for asynchronous event streaming. Link CRM, ERP, e-commerce platforms, and mobile apps through a robust messaging backbone.
  • Pre-Built Connectors
    Skip custom adapters: connect instantly to popular platforms (Salesforce, SAP, Microsoft Dynamics, Shopify, WooCommerce, QuickBooks) using our ready-made connectors. Share customer records, inventory updates, and order statuses in real time.
  • Workflow Orchestration & Automation
    Define multi-step workflows (e.g., “Order Placed” → “Payment Confirmed” → “Inventory Updated” → “Shipping Label Generated”). Use visual workflow builders to drag, drop, and configure triggers and actions—no coding required.
  • Data Transformation & Mapping
    Transform and normalise data between JSON, XML, CSV, or proprietary formats. Map fields across systems so your inventory counts in the POS automatically reflect in your ERP, and vice versa.
  • Monitoring, Logging & Alerting
    Track every message, API call, or integration event with end-to-end logs. Set up real-time alerts for failures (e.g., “Payment Gateway Timeout” or “Inventory Sync Error”) so you can intervene before customers notice.

Why Choose Ligco Technologies?

  • End-to-End Expertise
    From initial architecture design to ongoing maintenance, our certified engineers handle every layer: infrastructure, middleware, microservices, and front-end integrations.
  • Modular & Future-Proof
    Add or retire services at will. As your business grows, spin up new SMS clusters, create additional API endpoints, or link to emerging third-party applications—without forklift upgrades.
  • High Security & Compliance
    We implement industry-best practices (SSL/TLS encryption, OWASP Top 10 mitigations, data encryption at rest). Our solutions comply with local regulations—GDPR, Kenya’s Data Protection Act, PCI-DSS for payment data, and ISO 27001 guidelines.
  • 24/7 Premium Support
    Our global support team monitors your microservices stack around the clock. Whether it’s a sudden spike in SMS traffic or an API latency issue, you’ll have a real person on call to troubleshoot, patch, or scale your systems instantly.
  • Transparent Pricing & Flexible Contracts
    Choose a usage-based billing model (pay-per-message, pay-per-API-call) or a flat monthly subscription with defined quotas. No hidden fees or long-term lock-ins—upgrade, downgrade, or cancel anytime.

Getting Started

  1. Discovery & Assessment
    • We conduct a free 30-minute consultation to understand your use cases: Do you need OTP (one-time password) SMS for user authentication? A promotional campaign? Real-time API access for partners? We map out the ideal microservices architecture.
  2. Prototype & Pilot
    • Our engineers spin up a sandbox environment within 48 hours. Send up to 1,000 test SMS messages, call sample API endpoints, or simulate data synchronization between two systems. Validate functionality before committing.
  3. Implementation & Onboarding
    • We assist with domain configuration, SSL certificate provisioning, and container orchestration setup (Docker Compose or Kubernetes). Migrate existing API clients, configure webhooks, and import your first customer lists—all under our guidance.
  4. Training & Documentation
    • Receive personalised training sessions—covering SMS campaign creation, API key management, workflow automation, and monitoring dashboards. Gain access to our knowledge base with tutorials, best practices, and troubleshooting guides.
  5. Launch & Ongoing Optimisation
    • Go live with confidence. Our team monitors service performance, fine-tunes routing algorithms for SMS deliverability, and performs load testing on your APIs. Quarterly check-ins ensure your microservices stack evolves with your business needs.

Frequently Asked Questions (Microservices-Focused)

Q1: What is the turnaround time for setting up the microservices environment?
A: For standard configurations (bulk SMS + a single API), expect deployment within 48–72 hours. Complex integrations or on-site deployments may take 1–2 weeks, depending on your infrastructure.

Q2: How do you handle SMS deliverability issues?
A: We maintain direct connections with multiple Tier 1 carriers. Our Smart Routing engine automatically fails over to the best-performing route in real time. If an SMS bounces or is delayed, we retry with alternate pathways, ensuring >98% success rates across East Africa.

Q3: Can I use your SMS service for transactional (OTP, alerts) and promotional purposes?
A: Absolutely. We segregate your transactional SMS traffic from promotional campaigns. Transactional SMS (one-time passwords, payment notifications) guarantees delivery within seconds. Promotional campaigns (marketing blasts, announcements) are managed to avoid carrier throttling.

Q4: How do you secure my APIs against unauthorised access?
A: We support OAuth 2.0, JSON Web Tokens (JWT), and API key authentication. You can configure per-endpoint scopes and granular permissions. All inbound traffic is inspected by our WAF (Web Application Firewall) to block common attack vectors—SQL injection, cross-site scripting (XSS), and DDoS attempts.

Q5: What kind of monitoring and reporting do you provide?
A:

  • SMS Analytics Dashboard: Real-time delivery rates, bounce codes, click-throughs, and geographic heatmaps.
  • API Gateway Metrics: Live throughput, error rates, latency percentiles, and usage by client ID.
  • Integration Logs & Alerts: Track every message or event between systems. Set custom alerts (Slack, Email, SMS) for critical failures—e.g., “ERP Sync Failed” or “Payment Gateway Timeout.”

Still Have Questions?

Our experts are here to guide you through the best way to leverage microservices for growth, reliability, and cost efficiency.

Ligco Technologies—Empowering Your Business with Scalable Microservices, Instant SMS Communication, and Seamless Application Interoperability.

VendSwift POS